Every year we organize tours for several hundred tour groups - solo travelers, families, co-workers on corporate trips, travel agent tours, etc. We do not aim to be the largest or most profitable operator in the area. But we do strive to be the most attentive and client-friendly company that treats every single customer like it’s our only one!
Committed to Your Interests
As travelers ourselves we understand that you are looking for something unique, something that acknowledges your individual interests, budget and schedule. The cities in which we operate are rich with attractions and adventures, and we are experts at accommodating a wide variety of tour preferences and sightseeing options. You can even choose a tour pace to ensure you're never rushed or forced to wait.
Make as many photo stops as you like—but remember, good communication is the key to helping us go above and beyond your expectations. Before or during your tour simply let us know what you want to see and we will be happy to oblige.
Committed to Your Safety
To ensure your safety, we arrange for our guides to travel with a professional driver on all vehicle tours. This simple but important measure not only frees our tour guides to deliver a more engaging experience, it prevents distractions and keeps you in the good hands of a highly capable driver. These individuals have extensive experience navigating busy city streets safely, and always treat our guests with courtesy.
Our vehicles are exclusively high-quality, Western models in perfect mechanical condition and equipped with comforts such as air conditioning. In the unlikely event of a mechanical failure we will replace your vehicle or arrange a cab ride back to the ship at no cost to you. We have yet to experience this problem, though by always being prepared we can ensure that you will not miss your ship.
Committed to Your Budget
At Insider Tour we also believe strongly in accommodating your budget and helping you make the most of your time. We will work with you to maximize your tour experience by carefully selecting sightseeing options, duration of the tour, meals and other tour elements to stay within your budget. You won't encounter any hidden charges or credit card fees with us—what you see is what you pay.
You can cancel at any time for any reason, with no cancellation fee. And because we don't require deposits for booking, you won't lose any money if you decide to cancel. If you choose to pay a deposit to take advantage of our 3% discount, we will provide you with a full refund of that money in the event that you cancel at any time.
Committed to Diversity
Our dedication to our guests goes even further. Large groups and solo travelers, Baby Boomers and Generation Y, travel agents and cruise ship personnel, busy professionals and celebrities—we welcome guests from all walks of life!
Disabled travelers are always welcome with Insider Tour, and we are happy to have served many such guests in the past, including individuals who require a wheelchair.